Hits
- Good live, telephone and email support
- Frequent player points
- Nice software look and feel
- Good amount of pot- and no-limit
Golden Palace Poker Review
6.00 / 10
(Note: this poker room does not allow U.S. players. See more below). Golden Palace Poker is one of the fastest growing poker rooms, with very wild games. The room is managed by the famous online casino Golden Palace. They are offering a good poker...
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Info
- Name Golden Palace Poker
- Website goldenpalacepoker.com
- Established 2001
- Country Canada
- Auditor n/a
- Software Tribeca
- Size 21.6 MB
- Email n/a
- Telephone 1-888-217-5648
Download & Play Now (21.6 MB)
Score
6.00/10
- Total weighted score 6.00
- Software & Graphics 7
- Ring Game Traffic 5
- Tournament traffic 6
- Game variety 6
- Rake 5
- Soft competition 7
- Sign up bonus 6
- Loyalty bonus 3
- Promotions 6
- Support 8
- Financial security 9
- Deposit & withdrawal options 7
Screenshots
Bonus Info
- Sign-up bonus in $ $100
- Deposit bonus in % 25%
- Referral bonus per friend $0
- Clearing Requirement
125 player points/$1
Game Volume
7.5/10
- Game Peak hours
- Cash game 3,100
- Tournaments 20,000
Special Features
- Buddy list & community features
- Private tables
- Lots of free rolls
- Soft competition at games
Special Bonus Details
Support Quality
8.0/10
- 24/7 Support Yes
- Website FAQ Yes
- Support features Email, Phone
- Email confirmation No
- Speed Quite slow
- Knowledge Ok
- Friendliness 75%
- NETeller payout time 3-5 business days
- Withdrawal smoothness 85%
Hits
- Good live, telephone and email support
- Frequent player points
- Nice software look and feel
- Good amount of pot- and no-limit
- Lots of promotions and free rolls
- Overview over the entire betting sequence (right-hand action table)
Misses
- Only Holdem & Omaha games (7-card stud coming soon)
- No note taking support
- No exact detail in view flop percentage
Summary (6.00)
Due to US legislation to prevent credit-card companies from collecting payments for bets, Golden Palace Poker has determined to suspend all their real money gaming business with US residents.
Golden Palace Poker is one of the fastest growing poker rooms, with very wild games. The room is managed by the famous online casino Golden Palace. They are offering a good poker software, very "soft games", good tournament traffic, decent cash game traffic, and a good number of promotions. It is one of the few Tribeca Table software operators open to US citizens. As being part of this online network, Golden Palace Poker shares its player base and software with other poker rooms. This network has a focus on "community feeling" and low/mid level stakes. Currently, 95% of traffic is at the Texas Holdem games. There are both single- and multi-table tournaments, which have the highest traffic on the site. Real money player statistics: 2,500-3,100 ring game players at peak hours, 14,000-20,000 tournament players at peak hours.
Ring Game Traffic (5)
Golden Palace Poker currently has 2,500-3,100 ring game players at peak hours.
Game variety (6)
The game variety at Golden Palace Poker is not so good, with only Holdem and Omaha Hi-Lo and High (available in both limit, pot-limit and the former in no-limit). Table stakes are from $0.05/$0.10 to $10/$20 and since recently also at $30/$60 and $50/$100 for approved players. There are both single- and multi-table tournaments. Within shortly seven-card stud High and Hi-Lo will be added.
Soft competition (7)
The competition is quite soft, thanks to the clientele from Golden Palace Casino (and also VictorChandler and PokerDaddy which are also part of the network). Notably is also that software provider Tribeca Tables have chosen not to show view flop percentages and does not provide player notes in order to help the "weaker players" (they have quoted this a the reason!). There are not many high stakes games though, so for "hourly win rate hunters" the site is good, but not excellent.
Loyalty bonus (3)
Yes "action points", which are redeemable for various products. The available points from a raked pot will be distributed to all participating players on a pro-rate (percentage) basis.
Support (8)
The support is decent at Golden Palace Poker. There is telephone support as well as email support.
24/7 support: Yes
Website FAQ: Yes
Support Features: Email, Phone
Email confirmation/receipt: No
Speed: Quite slow
Knowledge: Ok
Friendliness: 75%
Avg. NETeller pay out time: 3-5 business days
Withdrawal smoothness: 85%
Deposit & withdrawal options (7)
Deposit options:
Deposit options:VISA, MasterCard, NETeller, FirePay, Citadel and Telebuy/900Pay.
Cash out options:
NETeller, bank wire and bank draft.
Software & Graphics (7)
Golden Palace Poker software is developed by Tribeca Tables, with nice graphics and good functionality. On the positive side, there are features like; buddy list function, private tables, pot- and no-limit ring games, live floor managers, overall nice graphics and multi-table tournaments. However, there are some let downs; lobby information does not include view flop percentage, no notes taking service, only Holdem and Omaha games.
Tournament traffic (6)
The traffic at Golden Palace Poker tournaments is clearly better than at ring games, with 14,000-20,000 real money tournament players at peak hours at current time. However, a lot of the tournament "real money" traffic is in the big free rolls.
Rake (5)
The rake at Golden Palace Poker is at the average of the industry. On limit tables up to $1/$2 there is a $1 max rake, on all other tables there is a max $3 rake. There is a "no flop - no drop" policy for hands not reaching the flop.
Sign up bonus (6)
For each bonus dollar you need to earn 125 Action Points for cash out. (Standard bonus is up $100 at 25% deposit match). You have approximately 2 months to reach points. There is not partial bonus given out, so make sure to earn all the points in good time. See site for exact calculation of Action Points (where playing bigger games and being active earns you more points). The minimum deposit for this bonus is $50.
Promotions (6)
There are very frequent free rolls at Golden Palace Poker, typically 2 or 3 per day with prize pools of $200-$300 and sometimes up to $1000.
Financial security (9)
Should be very secure, as the mother company Golden Palace is the worlds' most reputable online casino. Top score.
